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Delivery & Returns
Delivery & Returns
We aim to process your order by the next working day after it's placed, but it can take up to 3 business days (Mon-Fri) at busier times.
Currently we offer 48hr tracked package shipping for deliveries in UK (excluding Ireland) and this delivery option aims to be delivered within 2-3 business days.
Softies Toys uses Royal Mail and DPD to get your delivery safely into the hands of you or your special someone.
We hope to be able to offer a next day and weekend delivery service option very soon.
We charge a flat fee of £3.99 for UK delivery. The charge will be auto calculated when you checkout.
If you spend over £25 after any discount, we will provide FREE shipping.
You can return within 28 days of receipt, we will refund the cost of your purchase. See our full returns policy.
